Refund policy

ALOCASIA CORMS.COM — REFUND & RETURN POLICY

Last updated: September 25, 2026

All sales are final. We do not offer a live arrival guarantee, and we do not offer refunds, replacements, exchanges, or store credit for any reason once an order has shipped. This includes, without limitation:

- The corm arriving dead, damaged, diseased, or in poor condition
- Size, appearance, or variegation different than expected
- Delays, temperature exposure, or mishandling in transit
- Buyer's remorse or change of mind
- Any other post-shipment condition or dissatisfaction

By purchasing, you acknowledge that you are buying a living, perishable agricultural product and accept full risk of loss once your order has shipped. See our Terms & Conditions for full details.

BEFORE YOU ORDER
If you have questions about the health, size, or condition of a specific corm, please reach out through our Contact page before purchasing. We're glad to help before an order is placed — once an order ships, this No-Refund Policy applies without exception.

OUR OWN DOCUMENTATION
For our records, we photograph and/or video-document corms prior to shipment. This documentation is retained internally and may be used to respond to any payment dispute filed with a card issuer or payment processor.

CHARGEBACKS & PAYMENT DISPUTES
This No-Refund Policy is disclosed clearly prior to purchase and is a condition of every sale. Filing a chargeback or payment dispute after placing an order is a breach of your agreement with us. We retain order, shipping, and communication records and will contest any chargeback filed in violation of this policy. Customers who file bad-faith chargebacks may be refused future service.

ORDER CANCELLATIONS
Orders may only be cancelled by the customer before a shipping label has been created. Once an order has shipped, it cannot be cancelled or refunded.

QUESTIONS
Please reach out through our Contact page.